City Transit

FILING A COMPLAINT - PROCEDURES

Any person who believes he or she has been discriminated against on the basis of race, color or national origin by Scottsville Transit may file a Title VI complaint by completing and submitting the agency’s Title VI Complaint Form (refer to Appendix E). Scottsville Transit investigates complaints received no more than 180 days after the alleged incident. Scottsville Transit will process complaints that are complete.

Once the complaint is received, Scottsville Transit will review it to determine if our office has jurisdiction. The complainant will receive an acknowledgement letter informing him/her whether the complaint will be investigated by our office.

Scottsville Transit has ninety (90) days to investigate the complaint. If more information is needed to resolve the case, Scottsville Transit may contact the complainant. The complainant has ten (10) business days from the date of the letter to send requested information to the investigator assigned to the case. If the investigator is not contacted by the complainant or does not receive the additional information within ten (10) business days, Scottsville Transit can administratively close the case. A case can also be administratively closed if the complainant no longer wishes to pursue their case.

After the investigator reviews the complaint, she/he will issue one of two letters to the complainant: a closure letter or a letter of finding (LOF). A closure letter summarizes the allegations and states that there was not a Title VI violation and that the case will be closed. A LOF summarizes the allegations and the interviews regarding the alleged incident, and explains whether any disciplinary action, additional training of the staff member or other action will occur. If the complainant wishes to appeal the decision, she/he has seven (7) days to do so from the time he/she receives the closure letter or the LOF.

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More information on Complaint Procedures can be found here.

Your Civil Rights Under Title VI can be found here.

File a complaint using the form found here.

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DBE PUBLIC NOTICE

JUNE 21, 2019
KENTUCKY TRANSPORTATION CABINET

OFFICE OF TRANSPORTATION DELIVERY

PUBLIC TRANSIT DISADVANTAGED BUSINESS ENTERPRISE NOTICE

In accordance with 49 CFR Part 26, The Kentucky Transportation Cabinet (KYTC), OFFICE OF TRANSPORTATION DELIVERY, anticipates an overall utilization goal of 4.4 percent for Disadvantaged Business Enterprises (DBE) in the Federal Rural Transit Program and applicable KYTC Capital Programs funded by the USDOT/Federal Transit Administration for the next three (3) Federal Fiscal Years beginning October 1, 2019 through September 30, 2022.

The goal and the basis for establishing the goal are available for public inspection from 8:00 a.m. until 4:00 p.m., Monday through Friday, at the Office of Transportation Delivery, 3rd Floor, Kentucky Transportation Cabinet Office Building, 200 Mero St, Frankfort, KY 40622, for 30 days following the date of this notice.

Comments may be sent to the above address and will be accepted for 30 days from the date of this notice. Please contact Branch Manager, Tabitha Martin, or Project Manager, Kelley Johnson, at (502) 564-7433 at the Office of Transportation Delivery/Kentucky Transportation Cabinet with any questions. Comments may also be sent during the 30 day comment period to the USDOT/Federal Transit Administration at the address listed below:

Dee Foster

Regional Civil Rights Officer

Office of Civil Rights, FTA Region IV

230 Peachtree Street, NW, Suite 1400

Atlanta, GA 30303

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Civil Rights & Small Business Development (DBE)

Kentucky Office of Transportation Delivery

Federal Transit Association

Transit ADA Complaint Process

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